Standards of Service
What standard of service can I expect from Mid Beds?
All Mid Beds' Services follow the Council's Customer Charter which contains our customer care standards. In addition each Service also has it's own Service Standards. Standards are regularly revised and updated as part of ongoing improvements to the services the Council provides.
The Service Standards can be viewed by clicking on the links below:
- Community Services, Service Standards
- Committee Administration Service Standards
- Council Tax, Revenues and Benefits Service Standards
- Electoral Services Service Standards
- Environmental Services Service Standards
- Land Charges Service Standards
- Licensing Service Standards
- Planning Service Standards
Contact us
Please contact us with your compliments, questions or complaints.
* Download Customer Service Strategy 2007 -08 (application/pdf; 633kb)
* Download Customer Charter - Customer Care Standards (application/pdf; 22kb)
